Eyecare Associates, LLC at 222 East 6th Street in York, Nebraska

Customer Reviews about Eyecare Associates, LLC

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  Unfortunately even though a couple of the staff were genuinely nice, the first impression was beyond a horrible experience. I allowed three first impressions actually. First day was seeking forms of releases to have a records transferred from our previous town. Front desk was rude about having to send the requests to the other doctor as well as the simple questions I had about their office and insurance. I set appointments for our family in a block, she was more rude about making sure we would keep our appointments. I specifically asked questions about timing and the order the appointments were made (we have little ones as well that we were wanting to join and be attended to). According to her everything was going to go smoothly. Second attempt, went in to pick frames ahead of time. You'd think they would appreciate the time saver. NOT ONE person greeted me, although I can't tell you how many passed by me. Frame selection wasn't very great. I picked a few to have them wrote in my chart for later, the gal that did end up helping me with that (after pulling teeth just for some assistance) was quite expressive how difficult it was working with others in the office. Third attempt... our appointments. Let me just put the word RUDE, unhelpful at the front desk and a total fiasco! the few selected ladies that helped us with our frames and the one that did the protests, thank you for being kind. Lesson to be learned, first impression is everything. Maybe they could make a change in staff to the one specific gal and the rating could have befn a 3 star.
  February 15, 2017

  by Peggy Conklin

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About Eyecare Associates, LLC in York